Amadeus: Technology is key for Asia Pacific airlines to keep pace with today's travellers

BANGKOK – Amadeus stated that airlines in Asia Pacific must take advantage of new technologies in order to keep up with the changing travel environment, with technologies such as Web 2.0 set to play a pivotal role in the travel industry of the future.



This was part of a discussion held at the 14th Amadeus E-Commerce Forum hosted in Osaka, Japan. The conference attracted more than 100 delegates from across the Asia Pacific region, who shared their experiences in utilising technology to maximize profits and better service their customers.



Guest speaker Philippe Der Arslanian, global director, Airline Direct Channel, Airline Business Group, Amadeus IT Group, said, "This event provides a great platform for airlines to increase their understanding of new technologies and learn from other airlines' experiences. We at Amadeus see technologies such as Web 2.0 playing a major part in airline business growth, facilitating their expansion into new markets globally and providing more opportunity for interaction with their customers."